TENNESSEE REAL ESTATE COMMISSION

 

LICENSED AND UNLICENSED PERSONAL ASSISTANTS

 

DO’S AND DON’TS

Policy Statement Number 93-CPS-001

 

 

An unlicensed employee, assistant, or secretary MAY:

 

1.       Answer the phone, forward calls, and give information contained only on the listing agreement as limited by

      the broker.

2.   Fill out and submit listings and changes to any multiple listing service.

2.       Follow up on loan commitments after a contract has been negotiated and generally secure status reports

      on the loan progress.

4.   Assemble documents for closing.

5.   Secure public information from courthouses, utility districts, etc. 6. Have keys made for company listings.

7.   Write ads for approval for licensee and supervising broker and place classified advertising.

8.       Receive, record, and deposit earnest money, security deposits, and advance rents under the direct

      supervision of principal broker.

9.       Type contract forms for approval by licensee and supervising broker.

10.   Monitor licensees and personnel files.

11.   Compute commission checks.

12.   Place signs on property.

13.   Order repairs as directed by the licensee.

14.   Prepare flyers and promotional information for approval by licensee and supervising broker.

15.   Deliver documents and pick up keys.

16. Place routine telephone calls on late rent payments.

17. Schedule appointments for licensee to show listed property.

18. Gather information for a comparative marketing analysis (CMA).

19. Hand out objective, written information on a listing or rental.

20. Give a key to a prospect, or unlock property.

21. Disclose the current sales status of a listed property.

 

 

 

An unlicensed employee, assistant, or secretary MAY NOT:

 

1.       Make unsolicited contact by telephone or in person with potential sellers or purchasers.

2.       Show properties for sale and/or lease to prospective purchasers.

3.       Host public open houses, host licensee open houses, home show booths, or fairs.

4.       Answer questions concerning properties listed with the firm except only to provide information contained on the

       listing agreement as limited by the broker.

5.       Prepare promotional material or advertising of properties for sale or lease without the approval of the

      supervising broker.

6.       Discuss or explain listings, offers, contracts, or other similar matters with persons outside the firm. 

7.       Be paid on the basis of real estate activity; such as percentage of commission, or be paid any amount based on number of dollar value of listings, sales, etc.

8.       Participate in any manner in the negotiation of an offer or contract, including acting as a "go-between" with a seller and buyer such as when an offer is being negotiated. 

9.       Negotiate or agree to any commission split or referral fee on behalf of a licensee.

 

 

Real Estate Licensees are responsibility for any real estate activities performed by unlicensed individuals employed by the Licensee or under the Licensee’s direction.